Enjoy Luxurious Singapore Hotel Amenities And Facilities
Grand Hyatt Singapore, one of the leading five star hotels in Singapore is located in the heart of the world-renowned Orchard Road precinct, the city’s shopping and entertainment district, and is minutes away from the financial, cultural and entertainment hubs of the city.
Enjoy a host of Singapore hotel amenities at our Singapore hotel rooms and suites including 24-hour concierge, airport limousine and representative, conference and travel arrangements, courier services, leisure facilities and room service.
Stay connected wherever you go at Grand Hyatt Singapore with complimentary high speed Internet and Wi-Fi access. Take advantage of our business centre for assistance throughout the day. Looking to hold a wedding at one of the best wedding hotel in Singapore? Tailor make your dream wedding down to the finest detail at any of our distinctive Singapore wedding venues and celebrate the promise of a lifetime with us.
Ready to unwind? Pick your favourite spot in our Singapore luxury hotel; from 11 luxuriously appointed treatment rooms at Damai Spa or to the shady cabanas by the outdoor pool. Dine at our five signature hotel restaurants in Singapore, sip on a classic martini at the martini bar or enjoy live music at our bar BRIX Singapore, located at the basement of the hotel.
Explore our host of hotel packages and promotions to make the most out of your stay at Grand Hyatt Singapore.
Travel Tips for our guests staying at our luxury hotel Singapore
Local weather conditions
Singapore is known for its hot and humid weather, with little variation throughout the year. The average daytime temperature is 31ºC (88ºF), dropping to around 24ºC (75ºF) in the evenings. The monsoon season can bear down heavily on our tropical weather from November till February, so be prepared for rain on a daily basis during this period.
The currency used in Singapore is the Singapore dollar (SGD). Money changing services can be found not only at Singapore Changi Airport but also at most shopping centres and hotels around the island. You can also access the automated teller machines (ATMs) located that accept most of the main credit cards such as Visa, MasterCard and American Express.
Today, the majority of the Singaporean population is ethnic Chinese, followed by the country’s original inhabitants, the Malays. The remaining population originates from India, followed by Eurasians and Asians of different origins.
As a reflection of its collage of cultures, Singapore has adopted one representative language for each of the four major ethnic or 'racial' groups. The four official languages in Singapore's constitution are English, Chinese, Malay and Tamil. Although Malay is the national language, English is the common language used for business, government and medium of instruction in schools. While English is the main language taught in schools, children also learn their mother tongues to ensure that they stay in touch with their traditional roots.
Travelling Within Singapore
· Singapore MRT
The Mass Rapid Transit (MRT) system is probably the fastest way to get around Singapore besides taxis. Besides being one of the cleanest transport systems in the world, the MRT provides scenic views of our heartland and city areas, with great access to almost every part of Singapore. You can download the train route map for a complete listing of train services and use it to navigate your way around Singapore. Orchard station is the closest MRT station to our hotel in Singapore.
There is a host of ticketing schemes based on stored value smartcards to suit your needs – from standard one-time travel tickets to tourist concession passes. Stored value cards, locally known as ez-link cards, can be purchased from the TransitLink Ticket Office located at selected MRT stations, and standard value tickets may be purchased from General Ticketing Machines (GTMs) located at all MRT stations.
You may top up your ez-link cards at any Transitlink Ticket Office or GTM using cash or NETS. The minimum top-up value is SGD 10 while the maximum stored value allowed on your card is SGD 100. You may also choose to buy a Standard Ticket that can be used up to six times within 30 days from the date of purchase.
Singapore’s train operators have taken various steps to ensure accessibility for wheelchair users, families with children in strollers, the visually impaired and those travelling with luggage or large packages, ensuring that all your needs are well taken care of when you access the trains here.
You should be able to hail a cab without any problems in most parts of Singapore. You may want to remember though, that vehicles are not allowed to wait or even stop at parts of the roads with painted double yellow or jagged lines. It is always best to get a cab from one of the numerous taxi stands in Singapore – hotels and shopping centre taxi stands are a sure bet.
If you’re travelling in a group or carrying a load of shopping or luggage, you may want to book a taxi to your designated location. Here are the hotlines for various taxi services in Singapore, which will come in handy if you end up in a more obscure part of the island where the traffic is sparse, or if you are unable to find a taxi during peak hours or any other reason. If you’re coming from an entertainment or dining venue, most concierge services will also be happy to call a taxi for you.
The city’s major cab companies are:
Comfort Transportation Pte Ltd / CityCab Pte Ltd: +65 6552 1111
Premier Taxis Pte Ltd: +65 6476 8880
Maxi Cab: +65 6535 3534
SMRT Taxis: +65 6555 8888
Operating within an intricate network of routes, all local bus services are equipped with air-conditioning and provides trunk, feeder, Express, Townlink and Premium services.
Plus, if you have access to iris (Intelligent Route Information System) NextBus service, it’s highly unlikely to lose your way around Singapore. Offering bus arrival time estimation on a real time basis, the iris Journey Planner provides travel solutions by bus based on the cheapest fare, shortest walking distance or shortest travelling time.
Cell Phone Usage
Singapore’s international dialing code is +65. While in Singapore and if you have international roaming service on your cell phone, you don’t have to press +65 as it will automatically connect you to the local numbers here.
Besides air-conditioned areas such as shopping centres, restaurants, entertainment outlets and cinemas, smoking is also an offence on public transportation, lifts and certain public areas.
- 677 Spacious Rooms & Suites with city or pool view
- Grand Club® Rooms & Lounge
- Hotel Business Centre at 10 SCOTTS with meeting room facility
- Hotel Shops at the Lobby Level
- Singapore City Tours available for booking at the Concierge
- International Cuisine: mezza9
- Local Cuisine: StraitsKitchen
- Italian Cuisine: Pete's Place
- Lounge/Bar/Poolside Dining: 10 SCOTTS / martini bar / BRIX / Oasis
- Damai Spa, Singapore with fully equipped 24-hour gym
- Free Form Swimming Pool
- Tennis Courts
- Event Venues
- Wedding Services
- Complimentary Internet Access
Map & Directions
Changi Airport – Hotel (30km):
Make a slight left at Airport Boulevard. Continue to Slip Road to East Coast Parkway. Take East Coast Parkway Exit 1. Take Pan-island Expressway Exit 15A. Enter the slip road into the Central Expressway. Take the Central Expressway exit. Take a slight right at Cavenagh Road, followed by a slight right at Bukit Timah Road. Continue onto Scotts Road. Turn left into the car park or turn right into destination: Grand Hyatt Singapore.
Singapore Expo – Hotel (20km):
Starting from the car park, turn right to Xilin Avenue. Continue to Simei Avenue. Continue onto Slip Road to Pan-island Expressway. Enter Slip Road to Pan-island Expressway. Take Pan-island Expressway Exit 15a. Enter Slip Road to Central Expressway. Take Central Expressway Exit. Slight right at Cavenagh Road. Slight right at Bukit Timah Road. Continue onto Scotts Road. Turn left to car parks. Turn right into destination: Grand Hyatt Singapore.
Suntec Convention & Exhibition Centre-Hotel (5km):
Turn left to East Coast Parkway. Continue to Rochor Road. Continue onto Rochor Canal Road. Continue onto Bukit Timah Road. Continue onto Scotts Road. Turn left to car parks. Turn right into destination: Grand Hyatt Singapore.
Esplanade Theatre – Hotel (5km):
Starts at Raffles Avenue. Continue to Stamford Road. Continue onto Fort Canning Tunnel. Continue onto Penang Road. Continue onto Somerset Road. Turn right to Orchard Link. Continue onto Bideford Road. Turn left to Cairnhill Road. Turn left to Scotts Road. Turn left to car parks. Turn right into our hotel in Singapore: Grand Hyatt Singapore.
Sentosa Island – Hotel (9km):
Starting from Allanbrooke Road. Continue to Artillery Avenue. Continue onto Gateway Avenue. Continue onto Sentosa Gateway. Continue onto Telok Blangah Road. Turn right to Keppel Road. Turn left to Telok Blangah Road. Slight left at Kampong Bahru Road. Continue onto Lower Delta Road. Continue onto Delta Road. Continue onto River Valley Road. Turn left to Hoot Kiam Road. Continue onto Paterson Hill. Continue onto Paterson Road. Continue onto Scotts Road. Continue onto Stevens Road. Slight right at Stevens Road. Continue onto Scotts Road. Turn left to car parks. Turn right into destination: Grand Hyatt Singapore.
Woodlands Checkpoint – Hotel (19km):
Starting from Woodlands Checkpoint. Turn left to Woodlands Road. Continue to Woodlands Centre Point. . Continue onto Woodlands Centre Road. Turn left to Slip Road to Bukit Timah Expressway. Enter Slip Road to Bukit Timah Expressway. Stay on Bukit Timah Expressway. Take Bukit Timah Expressway Exit 1. Stay on Pan-island Expressway. Take Pan-island Expressway Exit 19. Slight left at Mount Pleasant Road. Turn right to Whitley Road. Continue onto Stevens Road. Continue onto Scotts Road. Turn left to car parks. Turn right into destination: Grand Hyatt Singapore.
Tuas Checkpoint – Hotel (28km):
Enter Slip Road to Ayer Rajah Expressway. Stay on Ayer Rajah Expressway. Turn left to Slip Road to Pan-island Expressway. Enter Slip Road to Pan-island Expressway. Stay on Pan-island Expressway. Take Pan-island Expressway Exit 19. Slight left at Mount Pleasant Road. Turn right to Whitley Road. Continue to Stevens Road. Continue onto Scotts Road. Turn left to car parks. Turn right into destination: Grand Hyatt Singapore.
For more information, please contact us at telephone +65 6738 1234, Concierge or email firstname.lastname@example.org
- Parking is available 24 hours, seven days per week
- All In-house guests staying in any Singapore hotel rooms at Grand Hyatt Singapore are entitled to complimentary parking tickets, which are available at Concierge or Front Desk
- Parking lots for disabled patrons are available
- For guests with oversized vehicles, the limited height clearance of our garage is 1.8 metres
Monday to Saturday:
4:00 am to 4:59 pm: 1st hour - SGD 3.00 / Subsequent half hour - SGD 1.00
5:00 pm to 3:59 am: Per entry SGD 5.00
• Wireless and high-speed Internet access
• Travel arrangements
- Two Grand Rooms for guests with special needs, all of which are located close to the exits, which are indicated by well-lit signs
- Audible fire alarms in all our five star Singapore hotel rooms
- A Damai Spa treatment room designed for guests with special needs
- Sprinklers in every guest room
- Grab rails in the bathrooms of rooms designed for guests with special needs
- Easy access to all restaurants via elevators and escalators
- Wheelchair accessible doors
- Wheelchair available upon request
- Parking spot for guests with special needs
It is easy to stay connected no matter where you are at one of the best 5 star hotels in Singapore, Grand Hyatt Singapore. All our Singapore rooms and suites are wired for high-speed Internet access and Revinate Wireless Broadband access. Connect to the Internet over wireless connection or via an Internet cable available. Plan your day over breakfast at our best restaurant in Singapore, StraitsKitchen, or meet a client at the business centre at 10 SCOTTS or any of our meeting rooms. Wi-Fi technology ensures that you will always be able to stay connected.
Guest Rooms, Event Venues and Public Areas
Connect to the Internet with ease using the Internet connection access information available upon check-in for your convenience.
Wired or wireless Internet connection is complimentary with any meeting packages at our 5 star hotel in Singapore. Access code will be provided upon arrival to hotel event venues. For dedicated high-speed internet requirements, speak with your Event Planning Specialist for further details.
Wired / Wireless Options
• Room service
Be it a late dinner, early breakfast or light evening snack, the in-room dining service from our restaurants in Singapore is only a call away. With a lovely selection of beverages, snacks, meals and light fare on the menu, there is something for every mood and palate.
Located on the 5th floor of the Terrace Wing, Damai Spa & hotel gym in Singapore offers guests a variety of spa treatments ranging from facials to body massages and salon services in our 11 spacious treatment rooms, hot and cold plunge pool with both changing rooms and a fully equipped 24-hour fitness centre.
• Swimming pool
Also located on the same level as the spa & fitness centre is our Singapore hotel pool. Soak in the tropical climate while enjoying leisurely laps in the free form outdoor pool.
The Concierge Desk will be happy to make arrangements for private transportation from the airport in one of our elegant and comfortable chauffer driven BMW 5 or 7 series.
On duty 24 hours a day, the Assistant Manager will be pleased to assist you with any inquiries you may have. Please call +65 6738 1234 extension 17 for assistance.
Located on the lobby level in 10 SCOTTS the Business Centre at our hotel in Singapore offers state-of-the-art communication services for the business traveller on the move including high-speed Internet access, secretarial services, laptop rental and a private meeting room.
We offer regular, express, 3-hour and ultimate express services for dry cleaning/laundry and pressing services available from 7:00 am to 10:00 pm daily. You can refer to the list in your room for the full list of rates.
• Covered parking and valet service
Grand Hyatt Singapore offers valet service and on-site self-parking facilities for 500 vehicles in our multi story covered carpark. Parking lots for disabled patrons are also available.
• Babysitting service
Our resident baby-sitters are available for hire daily at SGD 25.00 per hour for a minimum of 4 hours per session. A maximum of two children are able to be under the care of one baby-sitter. For the third child, SGD 5.00 per hour is to be added to the base rate (whose age should be 7 years and above) A SGD 10.00 per hour is added to the base rate if baby-sitter is to be engaged outside hotel premises.
For guests choosing to use foreign currency as a deposit, kindly note that selected foreign currency is accepted and will be converted to local currency based on hotel exchange rate of the day. Any unused amount will be returned in local currency upon departure.
• Luxury shopping
The lobby shops located within the hotel offer you a well appointed selection of shopping ranging from designer audio-visual equipment to fine gifts and jewellery.
The Concierge Desk will be happy to make arrangements for private transportation from our 5 star hotel Singapore in one of our elegant and comfortable chauffer driven BMW 5 or 7 series. Guests can enjoy complimentary wireless Internet while travelling in limousines. Kindly inform the Concierge three hours in advance to ensure the availability of limousine service. For more information or to make a limousine reservation, please e-mail email@example.com
Operating hours: 24 hours
Frequency: upon request
Charges: (based on a minimum of three hours)
Nissan Elgrand (6-seater), SGD 110.00 per hour
Toyota Alphard (7-seater), SGD 110.00 per hour
BMW 5 series, SGD 115.00 per hour
BMW 7 series, SGD 195.00 per hour
Singapore has over 15,000 air-conditioned metered cabs providing comfortable transportation island-wide, 24 hours a day. Taxis are readily available at the entrance of our hotel in Singapore.
The flag down rate is between SGD 2.80 – SGD 3.00 for a normal cab and SGD 3.20 for a limousine cab. Subsequent increments are SGD 0.20 for every 385 m (up to 10 km) and SGD 0.20 for every 330m (after 10 km). Additional surcharges are applicable based on the time of day, location, and for advance bookings.
Click here to calculate approximately how much your taxi fare will cost when you travel from our five-star hotel in Singapore to various locations.
Taking the train (MRT) is one of the easiest ways to travel around the island. To locate an MRT station, simply look out for the MRT signs displayed along main roads, and the beacons and signs prominently displayed outside stations. Take a brisk five-minute walk from Grand Hyatt Singapore to reach Orchard station, the closest MRT station to our hotel.
You may choose to purchase either a stored-value smartcard (EZ link card) or standard value ticket. Stored-value cards can be purchased from the TransitLink Ticket Office located at selected MRT stations and standard value tickets may be purchased from the General Ticketing Machines located at all MRT stations. The first train usually departs at 5:30 am and the last train departs at 11:18 pm.
Click here to find out more about the SMRT train routes and schedules.
Although most of Grand Hyatt Singapore’s guests prefer to travel around the island via taxis and the MRT, the city also provides a convenient bus route and schedule.
Click here to start planning your bus journey
Bang & Olufsen, Telephone: +65 6737 7500
Founded in 1925, Bang & Olufsen is built on more than 80 years of Danish craftsmanship and innovation. The brand is world-renowned for its highly distinctive and exclusive range of televisions, music systems, loudspeakers, telephones and multimedia products, combining technological excellence with emotional appeal.
Mondays to Saturdays: 11:00 am to 8:30 pm
Sundays and public holidays: 12:00 noon to 7:00 pm
Davidoff, Telephone: +65 6235 7921
Davidoff carries a large assortment of high-end lifestyle accessories for men, such as Zino cutters, Corini Lamborghini cufflinks and many other interesting handmade products from the Dominican Republic and Cuba.
11:00 am to 10:00 pm daily
A contemporary boutique that is synonymous with fine jewellery, exquisite designs and exceptional craftsmanship.
10:30 am to 8:00 pm daily
Royal Insignia, Telephone: +65 6732 3456
Royal Insignia believes in the design philosophy that every piece of their creation must be of high artistic excellence that is inspired by passion and creativity. Their hand-crafted fine jewellery pieces are meant to be enjoyed for a lifetime.
Mondays to Fridays: 10:30 am to 7:30 pm
Saturdays: 10:00 am to 7:00 pm
STYLISTE, Telephone: +65 6636 1437
A contemporary fashion boutique, featuring exclusive ready-to-wear collections and accessories for women.
Mondays to Wednesdays: 10:00 am to 9:00 pm
Thursdays to Saturdays 9:00 am to 9:00pm
Closed on Sundays
Mosche, Telephone: +65 6735 5443
Established in 1979, Mosche hair salon provides impeccable, cutting edge hairdressing services that are second to none.
Shopping in Singapore
Our hotel in Singapore is located at the start of Orchard Road, synonymous with the best shopping malls in Singapore. The hotel is within two minutes walking distance to ION, which houses six of the world’s top luxury brands’ flagship duplex shops, Tangs Orchard - a local department store with a rich heritage, and only five minutes walking to Ngee Ann City, Paragon, Mandarin Gallery and Knightsbridge which are among the other popular shopping malls along this famous shopping street.
For more information, please contact us at telephone +65 6738 1234, Concierge or email firstname.lastname@example.org
As one of the popular 5 star hotels in Singapore, Hyatt Regency Singapore opened on 1 October 1971, as what was then the largest hotel opened by Hyatt International with 700 rooms. Renamed in 1998 as Grand Hyatt Singapore, the hotel went through its first major remodelling in October 2003 of the lobby.
November 2010 saw the opening of The Gallery, the first of its kind events venue in Singapore which was designed after an art gallery. As part of Grand Hyatt Singapore’s efforts to incorporate sustainable practices and systems, the hotel successfully installed a revolutionary town gas engine driven Trigeneration Plant in October 2011 – a plant that produces three useful effects to meet the hotel’s electricity, hot water or steam, and dehumidification of fresh air intake.
Together with 39 other Hyatt hotels, Grand Hyatt Singapore embarked on the Hyatt Nin Hao programme in December, 2012 which offers Chinese guests Hyatt’s signature authentic hospitality by providing the tastes and comforts of home, as well as destination-specific information to help enhance their stay at our hotel in Singapore.
Ensuring that we always provide authentic hospitality to our guests, Grand Hyatt Singapore completed renovations to the Singapore Rooms and Suites in the Terrace Wing in September 2013.
In 2014, hotel’s residential style event venues – Level 2 and 3 were relaunched in March and October respectively. Together with The Gallery, now known as Level 1, these three levels of highly flexible event space comprise of 16 individual event venues covering 5,183 square metres (55,788 square feet) of space.
Achievements throughout the years (2013-2016)
2016 TripAdvisor Travellers’ Choice Awards for Hotels – Top 25 Luxury Hotels, Singapore
2016 TripAdvisor Travellers’ Choice Awards for Hotels – Top 25 Hotels with Best Service, Singapore
2016 Singapore Tatler Singapore’s Best Restaurants – Italian: Pete’s Place
2016 Singapore Tatler Singapore’s Best Restaurants – International: mezza9
2016 Singapore Tatler Singapore’s Best Restaurants – Asian: StraitsKitchen
2015 Business Traveller Asia-Pacific Awards – Best Business Hotel in Singapore
2015 The Marketing Events Awards – Silver, Best Venue Experience: Living Grand
2015 Singapore Green Hotel Award 2015-2016
2015 Chain of Custody Certification – Aquaculture Stewardship Council & Marine Stewardship Council
2015 TripAdvisor – Certificate of Excellence & Hall of Fame
2015 Chope Diners’ Choice Awards – Best Halal Spot
2015 Singapore Tatler Singapore’s Best Restaurants – Italian: Pete’s Place
2015 Singapore Tatler Singapore’s Best Restaurants – International: mezza9
2015 Singapore Tatler Singapore’s Best Restaurants – Asian: StraitsKitchen
2014 Singapore’s Top Restaurants, Wine & Dine Singapore’s Top Restaurant’s Guide
2014 Singapore Environment Achievement Awards -- SEC-Senoko Energy Green Innovation Award
2014 ASEAN Green Hotel Recognition Award, ASEAN Green Hotel Standard
2013 Hotel Security Excellence Award by Singapore Hotel Association, the Singapore Police Force and the National Crime Prevention Council
2013 Top 3 Best Business Hotel in Singapore by Business Traveller Asia-Pacific
2013 Singapore Green Hotel Award by Singapore Hotel Association
2013 Best Fitness Centre Award – Damai Spa & Fitness Centre by Singapore Tatler Magazine
2013 Singapore’s Best Restaurants – mezza9 by Singapore Tatler Magazine
2013 Singapore’s Best Restaurants – StraitsKitchen by Singapore Tatler Magazine
2013 Singapore’s Best Restaurants – Pete’s Place by Singapore Tatler Magazine
Check-in Time: 02:00 PM
Check-out Time: 12:00 PM
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